Delivery & Returns

Orders for unbranded clothing are usually delivered within 1-4 working days and often earlier. If you require logo branding on your clothing, delivery time is usually 7-10 working days.
All orders are despatched by courier and are trackable.

Returns

Brandistry is committed to providing exceptional service, quality garments, and excellent value for money. However, if for some reason you are not entirely satisfied with your purchase, please call or email us to arrange an exchange or refund.

All returns must be sent back within 10 working days of the invoice date including samples.

Customers will be responsible for all freight costs unless the garment received was damaged or wrongly supplied in which case we will reimburse you for reasonable postage back to us.
The goods MUST be in their original packaging with all product tags and labelling attached and in merchantable folded condition as you received them, or you will be charged a re-packing fee of $5.00 +GST per garment. Any garment not fit for resale will not be refunded.

Embroidered or screen printed garments can only be returned where there is a genuine fault with the product.